Welcome to Selah Magazine. We are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains how Selah Magazine (“Selah”, “we”, “our”, or “us”) collects, uses, stores, and discloses information when you access or use our digital magazine, website, newsletter, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide when you:

Create an account or subscribe to our newsletter
Purchase a subscription or digital product
Submit a reader inquiry, letter, or content contribution
Contact us via email or our contact form
Participate in surveys, competitions, or promotional events

This information may include your name, email address, postal address, phone number, payment details, and any other information you choose to provide.

1.2 Information Collected Automatically

When you access our Services, we automatically collect certain technical and usage information, including:

Device information (type, operating system, browser)
IP address and approximate location
Pages viewed, time spent on pages, and navigation patterns
Referring URLs and search terms
Cookie identifiers and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms if you choose to connect your account, analytics providers, advertising partners, and payment processors. We handle such information in accordance with this Privacy Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, personalise, and improve our Services
To process subscriptions, payments, and account registrations
To send you our digital magazine, newsletters, and editorial updates
To respond to your inquiries and provide customer support
To send promotional communications (where you have consented)
To analyse usage patterns and improve our content and user experience
To comply with legal obligations and enforce our Terms of Use
To detect, prevent, and address fraud or security incidents

We will not use your personal information for purposes incompatible with those described above without first obtaining your consent.

3. Cookies and Tracking Technologies

Selah Magazine uses cookies, web beacons, and similar technologies to enhance your experience, understand how our Services are used, and deliver relevant content and advertisements.

Types of cookies we use include:

Essential cookies: Required for core functionality such as login and navigation
Analytics cookies: Help us understand reader behaviour and improve our content
Preference cookies: Remember your settings and personalisation choices
Marketing cookies: Used to deliver relevant advertisements and measure their effectiveness

You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Services. A cookie consent banner is displayed on your first visit to our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with trusted third-party service providers who assist us in operating our Services, including hosting providers, email delivery platforms, payment processors, and analytics tools. These providers are contractually obligated to protect your information.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any material change in ownership or use of your personal information.

Legal Requirements: We may disclose your information where required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Subscriber data is retained for the duration of your subscription and for a reasonable period thereafter. You may request deletion of your account and associated data at any time (see Section 7).

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include encryption, secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct any inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to legal obligations
Objection: Object to our processing of your personal information for certain purposes
Restriction: Request that we restrict how we process your information
Portability: Request a copy of your information in a structured, machine-readable format
Withdrawal of Consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at privacy@selahmagazine.com. We will respond within 30 days. We may require verification of your identity before fulfilling certain requests.

8. Marketing Communications

If you have subscribed to our newsletter or promotional emails, you may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly. Please note that even after unsubscribing from marketing communications, you may still receive transactional messages such as subscription confirmations and receipts.

9. Children’s Privacy

Our Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at privacy@selahmagazine.com.

10. Third-Party Links

Our Services may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Users

If you are accessing our Services from outside South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa or other countries where our service providers operate. By using our Services, you consent to such transfer and processing in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Services. When we make significant changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where appropriate, by sending you a direct notification. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Selah Magazine

Email: editorial@selahmagazine.com

Website: www.selahmagazine.co.za

We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.

SELAH Magazine

Privacy Policy